Menstrual cup troubleshooting

Inspect the Sponge: Soak the dry sponge in warm water to expand it fully.
Inspect: Carefully inspect the sponge for any marine debris like sand or coral fragments. Remove debris with tweezers or scissors if needed.
Sanitise the Sponge: Boil the sponge gently in water with 1 tablespoon of bicarbonate of soda for about 2 minutes. Avoid boiling longer to prevent hardening or shrinking. Let it air dry on a clean surface.

Answer a few questions to work out what may be happening and what to try next. This tool helps with technique and fit; it does not assume you need to buy another cup.

Last reviewed 15 September 2026

This tool provides general product guidance. It cannot diagnose pain, abnormal bleeding, infection or pelvic-health conditions. Always follow the instructions supplied with your particular cup.

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