Before first use
You will need to sterilise your menstrual cup before you use it for the first time.
Cleaning your menstrual cup during your period
After removal, empty the contents into the toilet and rinse with cold water. This helps to prevent stains from setting in.
Clean the menstrual cup with a small blob of menstrual cup wash, rinse, pat dry and reinsert. Alternatively, you can also use a mild soap. Ensure the cup is thoroughly rinsed to remove any soap residue before reinserting.
For extra protection, spray it with Hello Go before allowing it to dry and then reinsert it. A single application of Hello Go every 24 hours forms an invisible shield to bacteria that is bound to the surface and doesn't leach into the vagina.
How to Clean a Menstrual Cup in Public
If there is no sink or tap around, for example, if you are in a cubicle, it is fine to wipe it out with toilet paper and then reinsert your cup. Then, when you do have a tap, follow the steps above.
Sterilising Your Menstrual Cup at The End of Your Period
You will need to sterilise your Hello Cup at the end of your period before using it again the next cycle. To do this, wash with a menstrual cup wash such as Hello Wash or a mild soap and then sterilise it before storing it in the storage pouch supplied with your cup.
How long to boil a menstrual cup? To sterilise, place your menstrual cup in a full pot of water and boil for at least 3 minutes. Use a timer to ensure it doesn't boil dry.
You can also soak your menstrual cup for 15 minutes in a glass of cold water containing 1/4 sterilising tablet (Milton is the most common brand available in most Australasian supermarkets and pharmacies). Do not leave your cup soaking for longer than 15 minutes, as this may cause damage.
Ensure your Hello Cup is completely dry before storing it. Store it in a dry place out of direct sunlight.
Detailed cleaning instructions and a user guide are included in the packaging.